In reputation management, optimism is often overrated. The organizations that navigate crises best are rarely the ones that assume everything will go right. They are the ones that spend time …
Most people, at some point, want to shape how they will be remembered. The powerful simply have more tools with which to try. This week on When It Hits the …
The goal in most PR crises is not to win everyone back. It is to find the people still willing to listen, earn their attention, and trust in truth. Truth …
There is a unique kind of reputational damage caused by one careless sentence escaping the room it was meant for. This week on When It Hits the Fan, David Yelland and …
There are moments when PR stops looking like communications and starts looking like crowd control. This week on When It Hits the Fan, my co-presenter David Yelland and I looked …
There is a particular kind of institutional theatre playing out across boardrooms and cabinet offices right now, and if you work in communications, you will recognize it immediately. Someone who …
Every week on When It Hits the Fan, the BBC Radio 4 podcast I co-present with David Yelland, former editor of The Sun and the New York Post, we pull …
There is a particular kind of vertigo that sets in when the people we were taught to trust turn out to have been unworthy of it all along. The release …
With a reported total investment of around $75 million, including $28 million said to have gone directly into the First Lady’s coffers and a further $35 million spent on promotion, …
The Middle Eastern oasis has been attracting my fellow Brits in droves. I went to see what the fuss is all about. I have been coming to the UAE for …
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