Who Has the Power to Damage a Reputation?
If your parcel has gone missing, the successful delivery of a billion others is unlikely to improve your mood. That is the problem with answering a complaint through statistics. The…
If your parcel has gone missing, the successful delivery of a billion others is unlikely to improve your mood. That is the problem with answering a complaint through statistics. The…
Advertisement
There are moments when a brand simply seems to have the wind behind it. People rave about it, journalists want to write about it and customers want to be associated…
As part of South Asian Heritage Month, Farzana Baduel, CEO and co-founder of Curzon PR and president of the Chartered Institute of Public Relations (CIPR), has been recognized among the…
A thousand-year-old piece of embroidery, a hundred-page resignation letter and a man dressed as a bin have almost nothing in common, except that all three explain, better than any textbook,…
The Chartered Institute of Public Relations (CIPR) has announced the details of a working group to support the government’s English Law Promotion Panel, helping to strengthen the international profile of…
There is a particular kind of reputational crisis that happens when powerful people start to believe the whole world is against them. It can be emotionally persuasive. It can rally…
There are few things more revealing in public life than the questions people refuse to answer. A speech can be rehearsed. A photograph can be staged. A rumor can be…
National Retail Solutions (NRS), in partnership with Renascent Media, hosted more than 100 retailers, entrepreneurs, and business owners at a Retailer Networking Event on June 24 in Ford, New Jersey.…
In reputation management, optimism is often overrated. The organizations that navigate crises best are rarely the ones that assume everything will go right. They are the ones that spend time…
Most people, at some point, want to shape how they will be remembered. The powerful simply have more tools with which to try. This week on When It Hits the…
The goal in most PR crises is not to win everyone back. It is to find the people still willing to listen, earn their attention, and trust in truth. Truth…
National Retail Solutions (NRS), in collaboration with Renascent Media, has announced the return of its Retailers Networking Meetup, scheduled for June 24 at Albert Palace in Fords, New Jersey. Building…
There is a unique kind of reputational damage caused by one careless sentence escaping the room it was meant for. This week on When It Hits the Fan, David Yelland and…