In reputation management, optimism is often overrated. The organizations that navigate crises best are rarely the ones that assume everything will go right. They are the ones that spend time …
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BBC Podcast
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Most people, at some point, want to shape how they will be remembered. The powerful simply have more tools with which to try. This week on When It Hits the …
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The goal in most PR crises is not to win everyone back. It is to find the people still willing to listen, earn their attention, and trust in truth. Truth …
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What Leaders Say When No One Is Supposed to Be Listening
by Farzana Baduel 6 minutes readThere is a unique kind of reputational damage caused by one careless sentence escaping the room it was meant for. This week on When It Hits the Fan, David Yelland and …
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There is a particular kind of institutional theatre playing out across boardrooms and cabinet offices right now, and if you work in communications, you will recognize it immediately. Someone who …